Dachstein Cave world

Please read
Info for Krippenstein and Zwieselalm
Season start on 19th May 2021

Due to the current situation - "keyword Covid19" - the start of the season at the Cave Worlds and the Dachstein Krippenstein cable car in Obertraun, as well as the Gosaukammbahn on the Zwieselalm in Gosau have been postponed.

The new season start date is 19^th May 2021. The Koppenbrüller Cave will also start the 2021 summer season at this time.

Note for all ski tourers: The running time for the early morning rides on the Krippenstein has been extended. You can find more info here.

A final note: The cable cars on the Feuerkogel in Ebensee and the Grünberg in Gmunden also start the new summer season on 19^th May 2021.

COVID-19 information
Summer season 2021 #safetogether

Ensuring the health and safety of our guests and staff is our top priority. The following measures, guidelines and code of conduct apply for the summer season 2021 in accordance with the COVID-19 regulations introduced by the Austrian Federal Government. These rules and actions are for the wellbeing of our guests and staff. We will continuously assess and adjust them as circumstances require.
Measures & general information
The Dachstein Krippenstein cable cars in the Salzkammergut

In accordance with the current regulations introduced by the Austrian Federal Government, cable cars are classified as a mode of public transport and are therefore subject to public transport regulations. Therefore, the following measures and guidelines apply:

    Wearing of a FFP2 mask is mandatory in the queuing area, in boarding and alighting areas, and when riding cable cars as well as in all enclosed spaces and in any areas where it is not possible to comply with minimum social distancing regulations. FFP2 and FFP3 masks with an exhalation valve are not permitted, as they do not protect your surroundings.

    FFP2 masks can be purchased for € 2.00 at all ticket counters.
     
    Arrangements in boarding areas: We will arrange queuing areas in a way that avoid groups of people standing close together wherever possible.
     
    Minimum social distance: The legal requirement to maintain a social distance of 2 meter from other people does not apply in cable car cabins/gondolas.
     
    Maximum occupancy: The capacity in the closed cable car cabins / gondolas will be reduced by 50% due to legal requirements.  Please note: Wearing a FFPS mask is mandatory!

    Disinfection measures: We ventilate o ur cable car cabins/gondolas and regularly disinfect them using cold fogging machines. We also regularly clean and disinfect all public areas.
     
    Hand hygiene: We have installed numerous hand disinfection stations throughout our cable car facilities
     
    Journey times: None of our cable cars have a journey time of more than 10 minutes
     
    Customer contact: Staff who come in direct contact with customers always wear face coverings.
     
    Cashless payments: All of our ticket counters accept cashless payments.
     
    Information: Information is provided on numerous info screens, posters, etc. throughout the area of the valley and mountain station of the cable cars and the caves.

Please respect our COVID-19 safety measures. We will adjust these measures as needed and in accordance with any changes in the law or regulations issued by the Austrian Federal Government. By taking these necessary precautions, you are protecting yourself, other guests and our staff. Thank you for your cooperation!
Staying safe together
Freesports Arena Dachstein Krippenstein in Obertraun/Upper Austria

We ask guests to act responsibly and use common sense in the hiking area and in public areas so that everyone stays safe and can enjoy themselves. Please follow the measures listed below order to protect yourself and others:
Mouth and nose protection (MNP)

Wearing a FFP2 mask* without without an exhalation valve is mandatory in the following areas:

    around ticket counter
    in queuing areas, boarding areas, alighting areas, and throughout the journey on all cable cars
    outdoors where it is not possible to maintain the minimum social distance of 2 meter
    in all enclosed spaces
    *Mask requirements:
        from 14 years:     FFP2 mask is mandatory
        6 - 13 years:         MNP (face covering / protective mask) is mandatory
        until 5 years:        no MNP required

 
Minimum social distance

    Please observe the legal minimum social distance of 2 meter from people not in your party
    In cable car cabins/gondolas maintaining the minimum social distance of 2 meter from other people is not a legal requirement

Practice good hygiene

    Please observe general hygiene rules such as regularly washing your hands
    Do not shake hands when greeting others
    If you need to sneeze or cough, do so into the crook of your arm or into a tissue
    We have installed numerous hand disinfection stations throughout our cable car facilities
    Please observe general hygiene rules such as regularly washing your hands
     

Ventilate where possible

    We take care to make sure there is sufficient ventilation in cable car cabins/gondolas and in buildings
    To assist us, please open the windows of cable car cabins/gondolas during your journey where possible

If you don’t feel well, don’t hike

    If you are experiencing any symptoms of illness, stay at home or at your accommodation
    Contact the local health authorities by dialling 1450 for further advice (diagnostic clarification)

General

    Follow instructions: Please follow any health recommendations and all instructions issued by our staff
    Install the “Stopp Corona” app: We recommend that guests install the Austrian Federal Government’s “Stopp Corona” app, which functions anonymously
    By acting responsibly, you protect yourself and everyone else

Please respect our COVID-19 safety measures. We will adjust these measures as needed and in accordance with any changes in the law or regulations issued by the Austrian Federal Government. By taking these necessary precautions, you are protecting yourself, other guests and our staff. Thank you for your cooperation!
FAQs: Important questions & answers
COVID-19 safety measures in the summer season

Where do I need to wear a mouth and nose protection (MNP) - FFP2 mask?
Wearing a FFP2 mask is mandatory in the queuing area, in boarding and alighting areas, and when riding cable cars, in all enclosed spaces and in areas where it is not possible to comply with minimum social distancing regulations.

What counts as a MNP mask?
Wearing of a FFP2 mask is mandatory without exception.

What arrangements are in place in queuing areas?
We will arrange queuing areas in a way that avoid groups of people standing close together wherever possible. Wearing a mouth and nose protection (MNP) with an FFP2 mask  is mandatory in all queuing areas.

How many guests are allowed in cable cars and gondolas?
The capacity in the closed cable car cabins / gondolas will be reduced by 50% due to regulatory requirements. Wearing a FFP2 mask is mandatory! We regularly disinfect cable car cabins/gondolas.

What arrangements are in place regarding face masks when using chairlifts, T-bar lifts and magic carpets? FFP2 mask!
Wearing a mouth and nose protection (MNP) with an FFP2 mask is mandatory both in queuing areas and while using the lift facilities.

Are gondolas/cabins ventilated during transport?
We take care to make sure there is sufficient ventilation in cable car cabins/gondolas and in buildings. Cabins are ventilated as effectively as possible when in operation. Please ventilate your cabin during your journey by opening the windows.

What arrangements are in place for enclosed spaces?
Wearing a mouth and nose protection (MNP) mask is mandatory and the minimum social distance of 2 metre must be observed in enclosed spaces.

Where is disinfectant available?
We have provided disinfectant dispensers at numerous points in cable car buildings.

What measures are in place for cable car staff who have contact with customers?
All staff who have direct contact with customers either wear a face covering (protective mask) or are physically separated from guests by specific protective arrangements (i.e. perspex shields).

What regulations are in place for restaurants in the mountains?
Separate regulations are in place for restaurants (including those up in the mountains). These regulations are published [in German only] at www.sichere-gastfreundschaft.at and are implemented by each establishment.